Customers shocked after being hit with $100 bill for ‘complimentary’ breakfast

Lauren Lewis
Customer hit with $100 bill for 'complimentary' breakfast

Customers at a hotel were shocked after loading up their plates with what they thought were complimentary breakfast items, only to find that they’d actually racked up a $100 bill. 

As we’re sure many readers will agree, complimentary all-you can eat breakfast buffets are one of the best aspects of staying at a hotel. 

This is what a group of friends on TikTok thought when they loaded their plates with what they thought were ‘free’ food items, following a trip away. 

However, while they were chowing down on their food, they were served something wholly unexpected – a $100 bill at the end of their meal. 

“The silence after getting a $100 bill for a hotel breakfast that we thought was free,” the poster can be heard saying. 

“I’ll accept it, but I’m never gonna (get over it),” she states. 

https://www.tiktok.com/@byshannonbrooke/video/7321509393244114222?

TikTok weigh in on ‘complimentary’ $100 breakfast

After the video was posted on TikTok, it quickly went viral, with many people eager to weigh in on the situation. 

Some had had similar experiences themselves: “Hilton did this to us. Paid for breakfast to be included with the room. It was $45 for a child & I. I told them we paid already & they charged us after we left. Emailed & called and never got back.”

“This happened to me! it was literally described as ‘complimentary breakfast.’ I was shocked when they handed me a bill when I tried to walk out,” another shared. 

Some however, were slightly critical of the group, suggesting that they should have known that the meal wasn’t free, writing: “If it’s not buffet style it probably is just a restaurant,” sarcastically, followed by a laughing emoji.

A hotel worker commented on the situation, sharing what she does to avoid this type of confusion with customers: “I work at a hotel as a breakfast server and we have buffet style too! It’s common that most customers think breakfast is free, so I always let them know before getting!”

Another customer went viral after they got furious with wait staff after an automatic tip was added to their bill.