How to fix Modern Warfare 3 error: “Fetching account data from platform” in MW3 beta

Want to fix the “Fetching account data from platform” error when trying to play the Modern Warfare 3 beta? Here is our guide on how to try and fix the issue.

Call of Duty Modern Warfare 3 has been released to early access beta from October 6-7, after they revealed tonnes of new details through their annual CoD Next event.

With millions trying to get their hands on a beta code and play the Modern Warfare 3 Beta, frustrating errors were bound to happen for some unlucky gamers.

While trying to sign in and play the multiplayer beta, many players have experienced a pop-up window that appears stating: “Fetching account data from platform.”

Although it looks as if the account is being loaded, players have experienced it just endlessly looping with them not being able to play.

Here is our complete guide on how to fix the error if it appears when you try to sign in and play the Modern Warfare 3 beta.

Call of Duty MW3 error fix: “Fetching account data from platform” 

The error has most likely been caused by the high traffic of fans trying to play the game at once. This has ultimately caused server connection issues since the launch. See the best ways below to fix the error:

Restart the game

Simply closing and restarting your game may seem obvious, but for many, it has proven to work by freshly restarting your connection to the MW3 servers.

Reboot your console or PC

Another easy solution is to turn off your console and PC and then turn it back on again after a few seconds. 

Check your internet connection

It may just be your own internet connection being the problem, therefore be sure to check your own internet connection and speeds. Or if you are connecting via wifi, try using a direct ethernet connection instead.

Wait till servers are less busy

The main reason behind the issues is the high volume of players trying to get their hands on MW3, then try playing at a less peak time of the day in your particular area.

Check the server status

The servers themselves may have had further severe issues causing them to be down for maintenance for all players. It is handy to follow and check Call of Duty’s social media pages or go to Activision’s official page for server updates.

These five ways have proven to be the most easiest and effective ways of solving the problems, but if not then you can try more technical solutions below:

Launch with Quick Settings

If the error appears, various players have reported they are able to bypass the bug by launching using Quick Settings to return to the menu from there which then gave them access to the beta.

Disable VPN

Not many will be using VPNs while playing games, but if you are or it’s accidentally running in the background, then make sure you turn off your third-party VPN off to stop it from interfering with gaining access to the CoD servers.

Log in a support ticket

If all the above steps fail and you are still left with the error message, your next best option would be to contact Activision Support directly and report the issue.

As you wait for a response from Call of Duty’s support team, we would suggest occasionally trying to access the MW3 beta again and trying the methods above again.

For more guides and information on Modern Warfare 3, be sure to check out our MW3 hub.