How to fix Snapchat’s ‘Bad Request’ error

Many Snapchat users have reported seeing the ‘Bad Request’ error while trying to log in. Here’s how you can resolve it.

In February 2025, a number of Snapchat users encountered a frustrating ‘Bad Request’ error when attempting to log in through the website. The issue prevented them from accessing their accounts and left many searching for solutions to regain access.

While the exact cause of the error remains unclear, it could stem from various factors, including server-side issues, outdated browser settings, or corrupted cookies and cache. Fortunately, there are several effective ways to troubleshoot and potentially resolve the issue to get back online.

Unsplash: Alexander Shatov

Snapchat’s ‘Bad Request’ error: How to fix it

If you’re among those affected, here are some steps you can take to potentially resolve the Snapchat ‘Bad Request’ problem:

• Check your internet connection: Make sure your internet connection is stable and working properly. Unstable connections can lead to login errors or incomplete requests.
• Double-check your login details: Verify that you are entering the correct username and password. Mistyped credentials can trigger errors.
• Clear your browser history: Clear your browser’s cache, cookies, and browsing history. This can help eliminate stored data that might be conflicting with Snapchat’s website functionality.
• Try a different web browser: Access Snapchat using a different browser to determine if the issue is browser-specific. Popular options like Chrome, Firefox, or Safari may provide better results.
• Disable browser extensions: Certain extensions, like ad blockers or privacy tools, can interfere with Snapchat’s website. Disable these extensions temporarily and try to log in again.
• Refresh using Shift+F5: Some users have reported success by pressing Shift+F5 to perform a hard refresh on the page. This forces the browser to reload the page completely, bypassing cached data.

The ‘Bad Request’ error is understandably frustrating, but these troubleshooting steps offer several potential solutions while Snapchat works to resolve the issue.

If you want to learn more about how to use Snapchat, you can check out some of our other guides, including how to make a private story on Snapchat and how to allow camera access on Snapchat.