James Charles calls out Uber after being “threatened” by driver

YouTube star James Charles is one of the net’s most popular beauty gurus with a successful makeup empire — but the social media celebrity was met with unexpected backlash after calling an Uber.

Charles is more than a social media influencer: the makeup mogul, who boasts a whopping 16 million YouTube subscribers, is also hugely popular in the real world, and even caused a traffic gridlock in Birmingham, UK due to a meet and greet event.

However, even famous personalities aren’t exempt from the odd negative confrontation, as Charles unfortunately experienced in an unsafe encounter in late February.

In a shocking Tweet, Charles claimed that he and his employees had been “threatened” with physical violence by an Uber driver in Orlando, Florida, who purportedly verbally abused the group with various expletive insults.

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“Hi!” the YouTuber wrote, tagging both Uber and Uber Support’s Twitter accounts. “One of your drivers in Orlando just called my employee and I dumb*sses, b**ches, and threatened to hit us. Please contact me as soon as possible.”

The company replied promptly, asking for Charles’ contact information to rectify the issue.

At the time of writing, Uber has reportedly taken steps to remedy the situation, as stated by a representative of the company via People Magazine.

According to Uber’s spokesperson, the company is “looking into the matter” and reminded People that they boast a “clear non-discrimination policy,” although it’s unclear what exactly prompted the driver’s outburst.

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Charles has yet to speak further on the matter, as well — but a quick look at Uber’s guidelines shows that the driver broke several tenants of the business’s policies, including its stance on “aggressive, confrontational, and harassing behavior,” which they state is clearly “not allowed.”

This isn’t the first time a YouTuber has been threatened with bodily harm by employees of newly emerging companies, either: in fact, MTV starlet Tana Mongeau claimed a gun was pulled on her by a Las Vegas Airbnb owner in January, although further information on the incident has yet to be revealed.

Thankfully, Charles is safe and sound, despite a scary situation that put both himself and his team at risk.