Escape from Tarkov devs give players huge compensation for server issues
Battlestate GamesBattlestate Games is awarding players with 1 million in-game rubles after Escape from Tarkov suffered some poor server issues during the February 8 weekend.
Taking to Twitter, the Russian studio apologized to players for having to deal with “unstable server performance.” They went on to announce that as compensation, players would be receiving one million rubles.
Players will be receiving a letter with the compensation over the course of the next three days, which means all the compensation should be sent out by February 13.
Dear players! #EscapefromTarkov
We are sorry that you had to deal with unstable server performance this weekend. As compensation, we will supply you with 1 million of in-game rubles.
– you can receive a letter with compensation within 3 days, starting from this moment;
— Battlestate Games (@bstategames) February 10, 2020
“This letter is stored in the game mail for 48 hours from the moment you log in to the game,” the company explained in a follow-up reply.
Battlestate apologized further and stated that they are working tirelessly to improve the game experience. They noted, however, that it’s not always up to them to fix it, implying that other companies could have been responsible for the server issues.
“We apologize for the inconvenience and thank you for your patience and understanding,” they concluded.
We want to assure you that we are working tirelessly to improve the server situation, although it is not always up to us to fix it.
We apologize for the inconvenience and thank you for your patience and understanding
— Battlestate Games (@bstategames) February 10, 2020
Still, for a game in beta, the Escape from Tarkov developers are going out of their way to accommodate players who may have had unpleasant experiences due to server challenges.
A lot of the player base responded kindly to the announcement, such as AviusL: “Thank you for keeping us updated so fast every time there’s an issue. Much appreciated.”
Twitch streamer JERICHO also pleasantly replied, stating he would be going on a shopping spree.
Battlestate GamesOthers, however, complained that the server issues were still ongoing and pondered if the developers would be awarding yet another million rubles to players in the next few days, on top of what they’ve already offered as compensation.
Escape from Tarkov has become one of Twitch’s most popular games of 2020, but these hiccups could really hurt a lot of the success the game has had if they continue.
Still, if you can get online, be sure to claim your million rubles if you get a chance, as all that money could come in handy once the servers regain their stability.