Domino’s apologizes after worker caught picking his nose and wiping it on pizza dough

Domino’s has issued an apology for “inappropriate behavior” after one of its employees was caught picking his nose and wiping his finger on pizza dough.

On February 12, a late-night video was recorded showing an overnight employee at Domino’s spreading pizza dough when he suddenly began to pick his nose and go back to working on the dough.

The 2 AM clip was reportedly filmed at the Amagasaki location in Japan and prompted instant backlash online, with potential customers vowing to never step foot in the restaurant again.

Now, Domino’s has taken action over the nose-picking behavior, saying that such actions are completely unacceptable.

Domino’s responds to viral video of employee picking his nose

In a statement posted to X, Domino’s confirmed that the employee was working part-time at the Amagasaki store in Amagasaki City, Hyogo when the incident occurred.

“The dough used in the video is at a stage before fermentation is complete, and there is a 24-hour fermentation process after this, so we have confirmed that it has not been used yet,” the company said.

The pizza chain further noted that the staff member had been strictly dealt with and legal measures are being considered as the location had to be shut down for a day following the incident.

“We deeply apologize for the inconvenience and inconvenience caused to our customers,” they said.

当社従業員による不適切な行為についてのお詫びとお知らせ pic.twitter.com/nqp6yvYG8H

— ドミノ・ピザ (@dominos_JP) February 12, 2024

So far, the response from customers have been that of relief and understanding with some remarking how Domino’s itself is a victim, but many others expressed not wanting to order pizza anymore.

This isn’t the first time a video showing the working conditions prompted backlash. A few years ago, a Popeyes in Washington was shut down when a TikToker exposed the store’s “hazardous” rat infestation.