Wingstop customers cancel order after Uber Eats ‘driver’ delivers by foot

Wingstop customers were left baffled after being told their order was 84 minutes away, when their Uber Eats deliverer chose to bring them their food by foot. 

A TikToker named Tyler went viral after she shared a video that’s since gained over two million views on the platform. 

In the video, she explains a comical scenario that happened when she and her partner ordered takeout from Wingstop.

“We are currently on the phone with Uber Eats right now,” Taylor says, showing the Uber Eats map, which tells us that their delivery is 84 minutes away. 

“Just look at this: We have a guy walking 84 minutes away, walking 4.5 from Wingstop,” the man says. 

They decided that it was time to make a decision, and after an hour of waiting, they decided to cancel, despite calling Uber Eats and being told they’d be charged a fee. 

“Long story short, our man Bruce, we couldn’t let him walk 85 minutes to bring us food… And Bruce got himself 20 wings and some sweet baby corn, and we got her money back… All is good in the world.”

TikTok can’t believe ‘driver’ made to deliver by foot 

After the video was posted on the platform, people couldn’t believe that Uber Eats made the man deliver an order that was 84 minutes away.

“If I had the capability at that point I’d just go pick up the dude and food to get it sooner and help him out. Dude is trying his best to earn money.”

Many had shared similar crazy experiences: “This happened to me with the Chipotle app and the guy showed up 2 hours later and asked to use my phone charger because his phone died from the long walk.”

“I had someone bring food from a different state because it was ordered from the wrong location. It was a 2 hour delivery and they wouldn’t let me cancel either!” another exclaimed.

One user had some advice for Tyler: “Don’t cancel when this happens, because they will keep the food and the money. Wait until it’s delivered and asked to be reimbursed for the quality.”

Another Uber Eats customer sparked debate in January, after they shared a hack for getting free food.