Blizzard respond to backlash after Warcraft 3: Reforged launch

Blizzard have released a lengthy forum post addressing several complaints and apologizing for the state of Warcraft 3: Reforged. 

Blizzard’s latest release, Warcraft 3: Reforged, has gotten off to a less than ideal start after a mass of complaints swept the internet with disgruntled fans voicing their displeasure.

The game’s servers are unstable, key features are missing, and many fans feel that Blizzard misrepresented the product, with some even calling for the return of the 2003 version.

Blizzard address Warcraft 3: Reforged backlash

After a few days of silence, the American company finally replied to fans via a post on the game’s official forums – tackling many of the issues players have highlighted.

“First off, we want to say we’re sorry to those of you who didn’t have the experience you wanted, and we’d like to share our plans for what’s coming next.” They began, before getting into the key issues.

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The post covered many subjects in detail, such as promising fixes for the game’s ‘classic’ mode, explaining server issues and even giving a small peek into the Reforged schedule – announcing a bug fixing patch for just a week later and iconic features like the ladder and in-game clans “in the coming weeks.”

Many fans were unsatisfied with the game so far and requested refunds shortly after release. So much so that Blizzard chose to offer players instant refunds, completely skipping their usual refund policy of having to talk to a member of staff. If you’re unsatisfied with the game, here’s how you can get your refund instantly.

How to instantly refund Warcraft 3: Reforged

The refund process for Reforged is very simple. All you need to do is head to Battle.net, scroll down to the bottom of the page and click contact us, followed by contact customer support.

From there you’ll need to click on Warcraft 3: Reforged under Blizzard games, head to the “I would rather categorize the issue” option, click on payments, then request a refund, and finally click continue.

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If you owned the classic version, Warcraft 3: The Frozen Throne, you will still be able to play using the same launcher, but will default to the classic settings.

While many fans have requested refunds, the community still seems to be growing as players are reliving the game’s iconic campaign and selection of custom games. ESL have even picked it up on their all-new ‘Pro Tour’ with the first LAN event set to take place in Anaheim at the end of February – perhaps it’s not all doom and gloom for Warcraft 3.