Is Genshin Impact cross-platform? How to link account on Xbox, PC, PS5 & more

Genshin Impact is available on multiple platforms and if you own it on more than one device you may be curious about how to link accounts with cross-platform play.

HoYoverse’s Genshin Impact is one of the most popular gacha games of all time thanks to the consistent updates, and vast open world to explore. Whether you’re unlocking new free or banner characters, completing quests, or fighting mobs of enemies, there’s always something to keep you busy in Teyvat.

With its 2024 Xbox release, Genshin is now available on most platforms, and being able to link your accounts is extremely handy.

Is Genshin Impact cross-platform?

Yes, Genshin Impact does support cross-platform play across a range of devices. Those playing on mobile, console, or PC, can play with others using different platforms.

So, whether you’re playing on PlayStation 4 or 5, Xbox consoles, Nintendo Switch, PC, or mobile, you can play the game with people using various other platforms.

How to link Genshin Impact mobile account to PC

Here’s how to link your PC to your existing mobile account:

1. Tap the Paimon icon (top left) to bring up the menu.
2. Click on the cog (left of the screen).
3. Select the ‘Account‘ option.
4. Click on ‘User Center‘.
5. Find the email option and send a verification code to your registered email address.
6. Head over to your registered email and locate the verification code.
7. Head back over to the game and enter the verification code.

Once you’ve done the above, your account should be linked across both PC and mobile devices. Simply log in via the verified email and you will be able to instantly pick up from where you last left off.

Even if you switch from one platform to another on the same account, you can still take advantage of cross-platform play.

How to link mobile account on consoles

Linking your accounts on console is also incredibly easy, with a slight caveat. If you’ve already logged into the game on PS4/PS5 before cross-save was introduced, you won’t be able to link an account that’s associated with that email address.

The steps below will also only work on a fresh install of the game.

1. When the newly installed game loads, a notice titled ‘Welcome to Genshin Impact’ will appear. This will prompt you to read two agreements.
2. After agreeing to them, another notice will appear saying ‘Prepare to Begin Your Adventure’. Here, you can link your existing email address to your current mobile account.
3. Select ‘Link miHoYo account (Email)’.
4. A browser window will pop up. Enter your email, and you’ll be sent a verification code.
5. Enter that into the bottom box, and your account will be linked.
6. You’re all set – enjoy exploring Teyvat on the console!

What is cross-save?

To put it simply, cross-save enables you to play on the same Genshin Impact account across numerous devices.

For example, if you have a console Genshin Impact account and wish to play on PC and mobile, then following the above steps will transfer and link all of your progress freely between any device of your choosing. 

This is obviously a fantastic feature for those who wish to play across PC, mobile, console, and eventually Nintendo Switch. You can also link your Facebook, Twitter, Google, Apple, and Game Center accounts via the Linked Accounts option should the above not work.

If you do happen to run into any trouble, then click this link to head on over to HoYoverse’s official site.  

 That’s all you need to know about linking Genshin Impact accounts and using cross-platform play. For more on the game, check out our character tier list, how to play Genshin on Steam Deck, everything we know about version 5.3, and all the active redeem codes.